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Video Freeze, Black Screen on iPhone

By wwehelp, 16 May, 2024

Black Screen on iOS

A sudden black screen after a video freezes on your iPhone could be an issue with the connection or the app.

 

Location Services

Location Services should to be ON to stream from WWE Network. You can control which individual apps and services have access to Location Services data: Settings>Privacy>Location Services

 

Connection and Speed

Videos need a fast and usable internet connection for optimal streaming. Make sure others on your network aren’t hogging the bandwidth and that you haven’t reached the limit set by your ISP.

Update App

The WWE Network app is always being improved with new features, more compatibility and enhanced security. Your iPhone preferences may be set to update your apps manually or automatically. Either way, make sure the most current version of the WWE Network app is installed on your iPhone or iPad.

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